Sales Manager
Company: AutoZone, Inc.
Location: Grand Junction
Posted on: April 8, 2021
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Job Description:
SUMMARY: AutoZone's Territory Sales Manager (TSM) maintains
strong relationships with current and existing Commercial customers
while obtaining new business with shop owners in the designated
territory. A TSM exceeds customer's expectation by delivering WOW!
Customer Service to all AZ Commercial accounts by Living the Pledge
everyday. RESPONSIBILITIES: --- Grows loyalty and trust with
customers--- Maintains adequate sales numbers, ensuring that
Commercial customers are taken care of by Mobile Sales Reps and
Commercial Managers are responding to customer complaints---
Oversees the customer service, sales and general workings of the
stores within their territory.--- Motivates and lead Commercial
team to achieve the sales target, as well as, increase the
profitability of the company--- Partners with Operations management
to ensure a solid customer experience from sales call, to customer
call, to fulfillment--- Develops market analysis and action plans
for commercial accounts--- Develops, maintains, and revises key
customer plans--- Motivates Commercial AutoZoners to provide WOW!
Customer Service, enhance productivity level and market products to
enhance sales and profits.--- Visits commercial accounts and
ensures accounts are serviced and deliveries are made as
promised--- Identifies new opportunities within the market,
develops new accounts through face to face and telephone contact
with potential customers--- Ensures all company policies, and loss
prevention procedures are followed--- Maintains a safe working
environment while ensuring AutoZoners are implementing those
practices including PPE (Personal Protective Equipment)--- Complies
with safe driving rules and procedures and ensures all Commercial
Zoners have approved driver status--- Properly maintains vehicle(s)
and takes the necessary steps to report vehicle maintenance
issues.--- Follows proper accident procedures--- Provides feedback
regarding AutoZoner performance--- Addresses commercial customer
concerns and resolves them with a goal of turning a complaint into
a compliment--- Ensure all stocking programs are stocked each week
per policy--- Ability to work all the hours (of operation) that we
are open for business--- Performs other related duties as required
REQUIREMENTS: --- Minimum three years of related experience in
outside sales (automotive industry a plus) .--- Direct or indirect
experience managing and leading people.--- Relentless pursuit of
new profitable business and penetration of current accounts---
Ability to create and execute customer development plans.---
Ability to analyze sales reports and take appropriate action.---
Understanding of P&L statement and gross profit.--- Strong
communication, negotiation, organization and leadership skills .
Integrity, honesty, passion, drive and the desire for success.---
Excellent customer service skills--- Minimum 50% travel w/ some
overnight.
Keywords: AutoZone, Inc., Grand Junction , Sales Manager, Sales , Grand Junction, Colorado
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