Sales Manager

Company: AutoZone, Inc.
Location: Grand Junction
Posted on: April 8, 2021

Job Description:

SUMMARY: AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory. A TSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday. RESPONSIBILITIES: --- Grows loyalty and trust with customers--- Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints--- Oversees the customer service, sales and general workings of the stores within their territory.--- Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company--- Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment--- Develops market analysis and action plans for commercial accounts--- Develops, maintains, and revises key customer plans--- Motivates Commercial AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits.--- Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised--- Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers--- Ensures all company policies, and loss prevention procedures are followed--- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)--- Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status--- Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.--- Follows proper accident procedures--- Provides feedback regarding AutoZoner performance--- Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment--- Ensure all stocking programs are stocked each week per policy--- Ability to work all the hours (of operation) that we are open for business--- Performs other related duties as required REQUIREMENTS: --- Minimum three years of related experience in outside sales (automotive industry a plus) .--- Direct or indirect experience managing and leading people.--- Relentless pursuit of new profitable business and penetration of current accounts--- Ability to create and execute customer development plans.--- Ability to analyze sales reports and take appropriate action.--- Understanding of P&L statement and gross profit.--- Strong communication, negotiation, organization and leadership skills . Integrity, honesty, passion, drive and the desire for success.--- Excellent customer service skills--- Minimum 50% travel w/ some overnight.

Keywords: AutoZone, Inc., Grand Junction , Sales Manager, Sales , Grand Junction, Colorado