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Volunteer Operations Lead

Company: Food Bank of the Rockies
Location: Grand Junction
Posted on: May 26, 2023

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Volunteer Operations Lead Active - Regular full-time Manual Labor Grand Junction, CO, US 8 days ago Requisition ID: 1438 About Food Bank of the Rockies Founded in 1978, Food Bank of the Rockies was originally known as the Colorado Food Clearing House. Operating from a 900-square-foot schoolroom in Northwest Denver, the fledgling organization collected bread from a nearby Safeway store, our first food donor, and distributed it to Little Sisters of the Poor, our first partner agency. Today, Food Bank of the Rockies has extended its reach across Northern Colorado, providing food and supplies to more than 800 hunger-relief programs. Food Bank of the Rockies has over 200 employees at distribution centers in Denver, Wyoming, and the Western Slope. - About Denver Location We coordinate with more than 800 Hunger Relief Partners throughout Colorado and Wyoming, acting as a distribution hub for food, essentials, and logistical resources. We also operate our direct programs, providing for those in need through Mobile Pantries, children's programs, and senior delivery services. Everything we do is fueled by the support of our community and donors, and 96 cents of every dollar goes directly to distribution. Summary The Volunteer Operations Lead is responsible for ensuring the positive tone, environment, and success of the in-house volunteer experience. This position organizes the safety and flow of the work area for both setup and breakdown. It also provides hands-on support to the volunteers throughout each shift. This lead role requires good communication skills both in public-facing circumstances as well as working closely with Food Bank of the Rockies (FBR) staff regarding efficient placement, movement, and proper storage of items. Essential Functions :

  • Oversee all volunteer areas with job site set up including proper placement of food, boxes, and supplies.
  • Ensure an exemplary experience for the volunteers from the beginning of the process through the end of the experience.
  • Orient volunteers to the FBR's mission, and various programs based on talking points provided by development and marketing departments.
  • Review daily, weekly, and monthly volunteer needs with the programs, volunteer, operations, and inventory teams and integrate them into the master volunteer schedules.
  • Utilize FBR's volunteer management program to access volunteer records and schedules.
  • Assist with processing re-call items received from Feeding America (FA) and monitor for compliance.
  • Maintain FA & FBR sanitation and packing standards with various types of food products (frozen and dry) and communicate safety standards to volunteers.
  • Rotate the product to be worked.
  • Maintain the warehouse in a neat, clean, and orderly manner, with daily housekeeping duties according to AIB standards of practice.
  • Organize and clean the volunteer area at the end of each shift and the end of the workday.
  • Work with Operations Manager to implement safety plans for volunteers to track volunteer injuries.
  • Other duties as assigned. Required Knowledge, Skills, and Abilities: -
    • Commitment to fulfilling the Food Bank of the Rockies mission and positively representing the brand both internally and externally.
    • Ability to interact with a wide range of constituents in a diplomatic, courteous, and positive manner; maintaining a professional demeanor and responding with urgency when necessary.
    • Demonstrates compassion and sensitivity to others.
    • Excellent organizational, time management, and follow-through skills.
    • Ability to coordinate and prioritize multiple tasks. -
    • Show strong team building and interpersonal skills.
    • Exercise independent judgment, think critically and strategically, collaborate with others, and follow through to execute projects and program requirements.
    • Ability to perform strenuous labor.
    • Ability to operate a forklift and pallet jack.
    • Ability to read, write, speak, and understand the English language fluently, and communicate verbally. - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Standing and walking throughout the shift; sitting intermittently.
      • Uses heavy equipment daily, including forklift, stand-up/sit-down lift truck, step-up pallet jack, and automatic pallet jack.
      • Using office equipment such as a computer, mouse, keyboard, and printer. -
      • Indoor office and warehouse environment frequently; outdoor work environment occasionally. -
      • Ability to push and pull up to 2,000 lb. pallets with a manual pallet jack.
      • Frequently lift more than 40 pounds.
      • Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, crouch or crawl, lift, bend, talk, and listen. -
      • Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. - Required Qualifications:
        • High School diploma or equivalent required; Associate's degree preferred; or equivalent work-related experience.
        • Minimum 2-4 years of volunteer and/or warehouse operations experience
        • Experience with warehouse management systems a plus
        • Experience with Microsoft Office suite including Word, Excel, and Outlook
        • Experience using collaborative tools for file storage and sharing, meeting scheduling, and virtual collaboration preferred Expected Hours of Work: - This is a non-exempt, full-time position working a Monday through Friday work week. Work schedules may vary and may consist of Saturdays as needed, and special events (i.e. Volunteer Appreciation) Position Title: Volunteer Operations Lead Classification: Non-Exempt - Reports To: Volunteer Operations Supervisor Location: Western Slope Compensation: Hourly: $21.00
          • 401(k) retirement
          • Paid Time Off
          • Paid Holidays Thinking about applying? True passion and excitement for making an impact are just as important as work experience. - We encourage you to apply even if you feel you don't check every box in this posting. Food Bank of the Rockies is an Equal Opportunity Employer (EOE), M/F/D/V/SO.

Keywords: Food Bank of the Rockies, Grand Junction , Volunteer Operations Lead, Other , Grand Junction, Colorado

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