House Porter - Full Time
Company: Doubletree - Grand Junction
Location: Grand Junction
Posted on: May 25, 2023
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Job Description:
City, State:
Grand Junction, Colorado
Join a winning team at the DoubleTree by Hilton Grand Junction! As
a three time DoubleTree Pride Award winner, we work hard and we
have a fun, family oriented culture. Salary: $14.50 - $15.50 an
hour
The purpose of a HOUSE PORTER is to assist room attendants in
preparing guest rooms.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Assist room attendants with stripping beds and removing used linen
and towels.
-Deliver towels to laundry for cleaning.
-Deliver fresh towels and linens to room attendants for guest
rooms.
-Deliver additional supplies to room attendants as needed and as
necessary.
-Effectively communicate with room attendants to ensure efficient
and timely cleaning of guest rooms.
-Vacuum hallways of guest room floors.
-Perform all duties in accordance with brand standards and with
emphasis on meeting or exceeding guest expectations.
-Maintains regular attendance, is consistently on time, and
observes prescribed work, break and meal periods in compliance with
standards.
-Maintains high standards of personal appearance and grooming,
which include compliance with the dress code.
-Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential duties.
REQUIRED COMPETENCIES:
To perform the job successfully, an individual should demonstrate
the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
-Demonstrates accuracy and thoroughness.
-Monitors own work to ensure quality.
-Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
-Meets or exceeds productivity standards.
-Produces adequate volume of work efficiently in a specific
time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
-Responds to requests for service and assistance.
-Demonstrates the desire and ability to provide high quality
service to both internal and external customers.
-Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
-Asks for and offers help when needed.
-Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
-Takes responsibility for own actions.
-Performs work with little or no supervision; works
independently.
-Can be relied upon regarding task completion and follow up.
QUALIFICATIONS AND REQUIREMENTS :
The requirements listed below are representative of the knowledge,
skills, and/or abilities required.
Keywords: Doubletree - Grand Junction, Grand Junction , House Porter - Full Time, Other , Grand Junction, Colorado
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