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House Porter - Full Time

Company: Doubletree - Grand Junction
Location: Grand Junction
Posted on: May 25, 2023

Job Description:

City, State:

Grand Junction, Colorado

Join a winning team at the DoubleTree by Hilton Grand Junction! As a three time DoubleTree Pride Award winner, we work hard and we have a fun, family oriented culture. Salary: $14.50 - $15.50 an hour

The purpose of a HOUSE PORTER is to assist room attendants in preparing guest rooms.


-Assist room attendants with stripping beds and removing used linen and towels.
-Deliver towels to laundry for cleaning.
-Deliver fresh towels and linens to room attendants for guest rooms.
-Deliver additional supplies to room attendants as needed and as necessary.
-Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms.
-Vacuum hallways of guest room floors.
-Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
-Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
-Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
-Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.


To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

-Demonstrates accuracy and thoroughness.
-Monitors own work to ensure quality.
-Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

-Meets or exceeds productivity standards.
-Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

-Responds to requests for service and assistance.
-Demonstrates the desire and ability to provide high quality service to both internal and external customers.
-Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

-Asks for and offers help when needed.
-Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

-Takes responsibility for own actions.
-Performs work with little or no supervision; works independently.
-Can be relied upon regarding task completion and follow up.


The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Keywords: Doubletree - Grand Junction, Grand Junction , House Porter - Full Time, Other , Grand Junction, Colorado

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