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House Porter - Full Time

Company: Doubletree - Grand Junction
Location: Grand Junction
Posted on: May 25, 2023

Job Description:

City, State:

Grand Junction, Colorado

Join a winning team at the DoubleTree by Hilton Grand Junction! As a three time DoubleTree Pride Award winner, we work hard and we have a fun, family oriented culture. Salary: $14.50 - $15.50 an hour

The purpose of a HOUSE PORTER is to assist room attendants in preparing guest rooms.

ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Assist room attendants with stripping beds and removing used linen and towels.
-Deliver towels to laundry for cleaning.
-Deliver fresh towels and linens to room attendants for guest rooms.
-Deliver additional supplies to room attendants as needed and as necessary.
-Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms.
-Vacuum hallways of guest room floors.
-Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
-Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
-Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
-Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

REQUIRED COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

-Demonstrates accuracy and thoroughness.
-Monitors own work to ensure quality.
-Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

-Meets or exceeds productivity standards.
-Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS


-Responds to requests for service and assistance.
-Demonstrates the desire and ability to provide high quality service to both internal and external customers.
-Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

-Asks for and offers help when needed.
-Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

-Takes responsibility for own actions.
-Performs work with little or no supervision; works independently.
-Can be relied upon regarding task completion and follow up.

QUALIFICATIONS AND REQUIREMENTS :

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Keywords: Doubletree - Grand Junction, Grand Junction , House Porter - Full Time, Other , Grand Junction, Colorado

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