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Customer Service Agent - GJT

Company: SkyWest Airlines
Location: Grand Junction
Posted on: June 9, 2021

Job Description:

Primary Job DutiesSkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment, while also maintaining high-quality standards of operational safety and customer service. As a SkyWest employee, you will be part of an exciting team of professionals that love working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience.As a Part-time Ticket/Gate Agent, you are responsible for ticketing and re-booking passengers, boarding flights, and assisting passengers with special needs.Greet and assist all customers in a friendly and timely mannerIssue tickets, assign seat assignments, check baggage, board flights and provide any other information neededComply with all safety procedures and station policiesAssist special needs passengers and resolve customer complaintsCommunicate clearly with ground personnel and flight crewsCalmly handle situations such as cancelled and delayed flightsOther duties as assignedMinimum RequirementsMust be at least 18 years of ageMust be able to pass a pre-placement background check and drug screenMust be legally authorized to work in the United States for any employer without sponsorshipMust possess a valid driver licensePositive and outgoing team playerMust type 30 wpmAll applicants must apply on-line to be considered for the positionPhysical and Other RequirementsAbility to lift 60+ pounds consistently, with or without a reasonable accommodationPhysical agility test may be requiredMust be willing to work early mornings, late nights, weekends and holidaysMust be flexible to work split shifts including early mornings, afternoons, and eveningsAttend 3 weeks of Customer Service training (dates to be determined)Please complete the on-line application. Qualified applicants will be contacted.This position will require the selected candidate to travel outside the station for training.This job postingmayhave an additional video interview requirement. Please monitor your email and junk folder for additional instructions.Job Locations US-CO-GRAND JUNCTIONPosted Date 4 days ago (5/20/2021 12:23 PM)Requisition ID 2021-9508Category Customer Service/SupportMinimum Hiring Range $12.32Close Date 5/27/2021Operation NoSkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.

Keywords: SkyWest Airlines, Grand Junction , Customer Service Agent - GJT, Other , Grand Junction, Colorado

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