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Area Manager

Company: Cost Cutters Hair Salon
Location: Grand Junction
Posted on: June 8, 2021

Job Description:

  • VALID COLORADO Cosmetology License REQUIRED

Overview

The Area Manager is responsible for the operations, guest experience, team development and overall performance of the salons that they directly supervise. Their major function is to lead the results, team and the guest experience in their salons. They should coach and develop the team and lead by exemplifying excellent guest service and make operational decisions as if they are a business owner.

  • *VALID TEXAS Cosmetology / Salons License REQUIRED

Qualifications.

  • Previous management experience.
  • Ability to work a flexible schedule, including nights and weekends. Frequent overnight travel may be required.
  • Ability to travel between salons on a daily basis.
  • Valid current cosmetology license, to include a manager license as required by local (or state/provincial) cosmetology regulations.
  • Ability to coach exceptional guest service and performance of quality services.
  • Team player with strong leadership qualities. Ability to multi-task and work at a fast pace while demonstrating good judgment and time management skills.
  • Communicate effectively with salon team, peers, supervisors and guests.
  • Strong training and presentation skills
  • Ability to read and analyze various salon reports.
  • Great reading, writing, math and computer skills required.
  • Valid driver's license and be insurable for motor vehicle use.
  • Valid cosmetology license

Capabilities:

  • Demonstrate ability to run a profitable business
  • Strong team-building and interpersonal skills
  • Strong organization and time management skills
  • Demonstrate positive attitude
  • Exercise good judgment
  • Lead and drive change through strong communication and personal leadership
  • Demonstrate adaptability and flexibility to changing needs
  • Deliver an excellent guest experience
  • Understand guest needs and trends
  • Demonstrate accountability, dependability and ethics
  • Travel to salons, meetings, training sessions
  • Essential Functions *Manage from the Floor:
  • Travel to other salons in the district up to 6-7 full days each week
  • Ensure visibility within the salon by leading, coaching and mentoring the team during routine visits.

Development of the Team:

  • Responsible for creating a culture consistent to build necessary business relationships and create an environment of development. Responsible for building a high performing team that works together to achieve results.
  • Recruit and train Salon Managers and Stylists. Partner with Human Resources to ensure that open positions are filled quickly with the best talent and that the team is on-boarded and receives coaching and training to continuously improve their skills and service levels.
  • Ensure a high level of employee satisfaction through strong leadership with the objective of retaining the best talent.
  • Coach and communicate with Salon Managers to develop Stylists for promotion to Salon Manager positions.
  • Develop Salon Managers for promotion to other leadership positions.
  • Ensure that performance management is executed through recognition and coaching. Document important conversations. Measure performance and provide coaching as necessary. Terminate non-performing Salon Managers and other staff as needed.
  • Ensure that technical training is provided as necessary to increase performance and guest satisfaction.
  • Profit and Loss (P&L) Responsibility:
  • Achieve sales, contribution and expense goals in all salons they supervise.
  • Train Salon Managers on P&L responsibilities.
  • Utilize management information tools and analyze financial reports to identify and address trends and issues in salon performance.
  • Merchandising:
  • Ensure that salons are visually set following company direction and that promotional displays are coordinated and executed.
  • Ensure that merchandise is replenished and that inventory is managed through cycle counts. Coach Salon Managers on these responsibilities for their salons.
  • Guest Experience:
  • Maximize employee hours through schedule optimization. Schedule to the needs of the business to ensure the highest level of guest satisfaction, sales performance and expense management.
  • Coach to brand specific service expectations (Moments of Truth or 360). Ensure the highest level of guest satisfaction.
  • Handle and resolve guest concerns and issues as needed.
  • Salon Experience/Administrative Tasks:
  • Ensure Salon Managers are keeping up with the cleanliness and maintenance of their salons along with all compliance requirements applicable to state and local sanitation rules.
  • Enforce and promote all corporate policies, procedures and work rules.
  • Ensure Salon Managers are following closing procedures that are adhered to by all staff and that daily bank deposits are being made.
  • Ensure that the assets of each of their salons are protected and that asset protection policies are adhered to.
  • Ensure other salon tasks related to salon operations are completed by staff, including but not limited to: answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned.
  • Ensure all staff licenses are current, valid and posted as required.
  • Ensure all items required by state and federal law are posted in all salons as directed by the company.
  • Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety.
  • Ensure salons are open for all posted hours and making arrangements for coverage of employees' shifts, if necessary.
  • Manage the execution of salon openings and closings as needed.

Physical Requirements and Work Environment

  • Ability to effectively communicate with staff, peers, supervisors, and support partners.
  • Ability to effectively communicate with guests regarding services offered and requested, as well as regarding guest needs and desires with regards to such services.
  • Visual observation of guest's hair, including close vision, color vision and the ability to adjust focus.
  • Frequent standing and walking for long periods of time.
  • Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and guest perfume.
  • Occasional lifting to 50 lbs.
  • Ability to reach between shoulder level and above-shoulder-level height to stock shelves and retrieve product/supplies from cupboards and shelves.
  • Ability to twist and bend to sweep hair off the floor after service.
  • Occasional pushing and pulling to move styling chair.
  • Ability to drive at least four hours at a time as required in assigned region.
  • Ability to frequently travel by air with overnight lodging.
  • *VALID COLORADO Cosmetology / Salons License REQUIRED

Related keywords: amazon, district manager, manager, area manager, management

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Area Manager

The Area Manager is responsible for the operations, guest experience, team development and overall performance of the salons that they directly supervise. Their major function is to lead the results, team and the guest experience in their salons. They should coach and develop the team and lead by exemplifying excellent guest service and make operational decisions as if they are a business owner. Cosmetology license Required.

DISCLAIMER:

"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. "

Keywords: Cost Cutters Hair Salon, Grand Junction , Area Manager, Other , Grand Junction, Colorado

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