Experienced Billing Office Associate

Primary Care Partners has an opening for a full-time experienced Billing Office Associate. This position is responsible for patient account management, charge and payment entry, and customer service.

The starting pay for this position is $15.50.

Completed applications must be received by 5 p.m. on June 1, 2021. Cover letters and resumes are not accepted.

The right candidate will be responsible for:

Charge entry

• Researching and auditing charts for missed charges
• Mapping diagnosis codes for proper billing
• Making sure all appropriate CPT, ICD-10, and modifiers are applied to each visit/procedure
• Making sure clean claims are being submitted to insurance plans
• Submitting all charges for assigned teams daily
• Task providers or coder for any clarification needed

Payment and adjusting postings

• Posting insurance payments, adjustments, and retractions both electronically and manually with correct remittance advice and remark codes per assigned team
• Transferring any patient balances to patient responsibility
• Ensuring checks balance as you are posting
• Process credit card payments from insurance companies for claims payment
• Work in batch processing for each check (manual or electronic)
• Balance each batch for the end of day close & add your numbers to the daily close spreadsheet

Aging and Denials

• Work with team members to timely work denials and/or aging of claims
• Send corrected claims to appropriate insurance companies based on denials
• Create documentation and/or any needed chart documentation to send in for claims reconsideration
• Follow up with insurance companies when claims are not paid in a timely manner
• Transfer balance to patients if these were missed in posting

Accurate guarantor demographic and insurance information

• Creating accounts for new patients
• Verifying accurate insurance is added to accounts
• Verifying eligibility has been checked; if not verify eligibility

Patient/Clinic Customer Service

• Helping patients understand their statements, deductibles, co-pays, and co-insurances when needed
• Taking phone calls as needed from both outside lines and internal clinics for any patient billing or insurance needs
• Processing payments over the phone when patients are paying with credit cards
• Accessing Phreesia to take payments over phone
• Applying payment to patient accounts in PM

We offer excellent benefits including Medical, Dental, Vision, Paid Time Off, 401K, Employee Assistance Program, competitive wages, a friendly work environment, and more. Applications are available at www.pcpgj.com. Please send the completed Primary Care Partners application specifying which position you are applying for to P.O. Box 10700, Grand Junction, CO 81502 Attn. Human Resources or email your application to hr@pcpgj.com. We do a background check and a drug screen for all applicants.