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Health Technician - Mental Health

Company: Veterans Affairs, Veterans Health Administration
Location: Grand Junction
Posted on: June 5, 2021

Job Description:

This position is with the Mental Health Service, located in Grand Junction, CO. The incumbent performs assignments in support of the professional clinical staff in completion of their routine duties, upholds the standards of care outlined in the Medical Center, and Mental Health Service policies and procedures. That includes performing a variety of clinical, technical, and administrative duties for Mental Health Service that provides treatment in outpatient, inpatient and residential settings. [ "The incumbent assists professional clinical staff by supporting mental health services. The incumbent interacts with health care professionals and Veterans to support clinical tasks such a measurement based care, management and assignment of mental health consults, tracking of Veterans from entry into treatment through recovery, scoring psychological and neurospcyhological assessments, etc. The incumbent also administratively supports the Mental Health Service education programs (e.g, Psychology Internship) and Center for Post-traumatic Growth. The incumbent must have strong interpersonal and customer service skills to interact with Mental Health Service team members and Veterans assist the entry of the Veteran into mental health services and organizational skills to complete administrative and data-driven tasks in the Mental Health Service. These dual job functions are needed for the effective delivery of care Veterans and monitoring of performance indicators in the Mental Health Service. Duties include but are not limited to: Collect, enter and manage measurement based care data to support analysis of outcomes in various mental health treatment programs. Provide excellent customer service skills in context of mental health clinic Serve as administrative support to mental health education programs and specialty care programs (e.g., PTSD Clinical Team) Use and monitor consult tracking tool to ensure consults are processed and assigned in a timely manner Collect, maintain and summarize patient and employee satisfaction data for reporting to service leadership Assist the behavioral health professional staff in determining the appropriate course of treatment or disposition which may include: referral to emergency triage service, referral to mental health evaluation team, initiation of duty to warn or welfare check, referral to another facility for psychiatric or substance problems, assist with a referral to medical or surgical service, treatment as an outpatient at Behavioral Health or referral to other medical specialties for evaluation and/or treatment Gather necessary documents to include synopsis of reason for patient presenting at Mental Health, results of examinations, impressions, and tentative diagnosis for those patients referred to other services Document information in the computerized patient record system (CPRS) Perform various administrative functions concerning mental health performance measures and monitors, including SAIL data, mental health management system data, productivity data and access data Monitor note and encounter completion reports, provides feedback to providers and assist in fixing errors Assist mental health leadership with process improvement projects Work Schedule: Monday - Friday, 8:00 am to 4:30 pm\nPosition Description Title/PD#: Health Technician - Mental Health/PD019940\nPhysical Requirements: Duties involving assistance in screenings, medical support, etc., are basically sedentary; however, walking, standing and bending are required." ]

Keywords: Veterans Affairs, Veterans Health Administration, Grand Junction , Health Technician - Mental Health, Other , Grand Junction, Colorado

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