-Obtain all necessary information when taking room reservations and
follow the rate-quoting scenario.
-Monitor all VIP and special guest requests.
-Review Front Office log and Trace File daily.
-Fully comprehend and operate all relevant aspects of the Front
Desk computer system.
-Ensure logging and delivery of all messages, packages, and mail in
a timely and professional manner.
-Be aware of all rates, packages, and promotions currently underway
as listed in the Red Book.
-Be familiar with all in-house groups.
-Be aware of all closed out and restricted dates.
-Follow and enforce all Wyndham International hotel credit
-Be able to complete and ensure that a proper bucket check, room
rate verification report, and housekeeping report have been
accurately done and filed.
-Maintain proper operation of the PBX console and ensure that all
standards are met, if applicable.
-Establish and maintain good communications and teamwork with
fellow employees and other departments within the hotel.
-Assist the GSM in ensuring that employees are following and
maintaining standards (i.e., answering phones, callbacks to guests,
guest request log).
-Have knowledge of and assist in all emergency procedures as
-Oversee and ensure that all guests are checked in/out in a
friendly, efficient and courteous manner.
-Be able to perform, complete and ensure that all tasks and duties
on the shift checklist are completed in a timely and efficient
-Responsible for issued house bank.
-Be able to perform all duties of Front Office Agent.
-Run room status reports in a timely manner and relay necessary
information to affected departments and individuals.
-Monitor key control to maintain hotel security.
-Ensure the maximization of room revenue through Rooms
-Answer all guest inquiries in a timely and professional
-Be involved in departmental meeting, planning and execution.
-Help maintain productivity levels at or above budgeted
-Assist in training and cross training of new hires and current
employees on a regular basis.
Wyndham Hotels & Resorts is committed to attracting, motivating,
and retaining talented team members who align with our company's
core values. We are proud to reward our full time team members with
comprehensive benefit programs and resources which include:
-Health insurance with HSA and FSA options
-Short- and Long-Term Disability coverage
-401(k) with generous company match
-Paid Time Off (PTO)
Participation in any of the benefit plans and programs made
available to team members is subject to satisfaction of eligibility
requirements. Wyndham Hotels & Resorts reserves the right to amend
or terminate any benefit plan or program at any time in accordance
with applicable law.
Wage Rate: $16.00
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 20 brands
strong across 9,000 hotels in more than 80 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we
champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio-distinguished by our leading
economy and midscale brands-delivers just that.
We are AmericInn-- by Wyndham, Baymont-- by Wyndham, Days Inn-- by
Wyndham, Dazzler-- by Wyndham, Dolce Hotels and Resorts-- by
Wyndham, Esplendor-- Boutique Hotels by Wyndham, Hawthorn Suites by
Wyndham--, Howard Johnson-- by Wyndham, La Quinta-- Inns & Suites,
Microtel by Wyndham--, Ramada Encore by Wyndham, Ramada Worldwide--
by Wyndham, Super 8-- by Wyndham, The Trademark Collection-- by
Wyndham, Travelodge-- by Wyndham, TRYP by Wyndham--, Wingate by
Wyndham--, Wyndham Garden--, Wyndham Grand-- and Wyndham Hotels and
Headquartered in Parsippany, N.J. with offices around the globe in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: La Quinta by Wyndham Grand Junction - Airport, 2761
Crossroads Boulevard, Grand Junction, Colorado 81506
Employment Status: Full-time