GrandJunctionRecruiter Since 2001
the smart solution for Grand Junction jobs

Front Desk Supervisor

Company: La Quinta by Wyndham Grand Junction - Airport
Location: Grand Junction
Posted on: April 5, 2021

Job Description:

La Quinta by Wyndham is now seeking a Front Desk Supervisor to join our team at the La Quinta by Wyndham Grand Junction - Airport location in Grand Junction, Colorado.

Job Summary

The Front Desk Supervisor is responsible for assisting Front Office Management while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Education & Experience


-High School diploma or equivalent required.
-At least 2 to 3 years of progressive experience in a hotel or a related field required.
-College course work in related field helpful.
-Previous supervisory responsibility preferred.
-Must have a valid driver's license for the applicable state.

Physical Requirements


-Flexible and long hours sometimes required.
-Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
-Ability to stand during entire shift.

General Requirements


-Maintain a warm and friendly demeanor at all times.
-Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to meet deadlines.
-Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
-Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or operational needs.
-Perform other duties as requested by management.

Fundamental Requirements


-Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.

-Monitor all VIP and special guest requests.
-Review Front Office log and Trace File daily.
-Fully comprehend and operate all relevant aspects of the Front Desk computer system.
-Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
-Be aware of all rates, packages, and promotions currently underway as listed in the Red Book.
-Be familiar with all in-house groups.
-Be aware of all closed out and restricted dates.
-Follow and enforce all Wyndham International hotel credit policies.
-Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
-Maintain proper operation of the PBX console and ensure that all standards are met, if applicable.
-Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
-Assist the GSM in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
-Have knowledge of and assist in all emergency procedures as required.
-Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
-Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
-Responsible for issued house bank.
-Be able to perform all duties of Front Office Agent.
-Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
-Monitor key control to maintain hotel security.
-Ensure the maximization of room revenue through Rooms Merchandising.
-Answer all guest inquiries in a timely and professional nature.
-Be involved in departmental meeting, planning and execution.
-Help maintain productivity levels at or above budgeted standards.
-Assist in training and cross training of new hires and current employees on a regular basis.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full time team members with comprehensive benefit programs and resources which include:

-Health insurance with HSA and FSA options
-Dental insurance
-Vision insurance
-Life/AD&D insurance
-Short- and Long-Term Disability coverage
-401(k) with generous company match
-Paid Time Off (PTO)
-Paid Holidays
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

Wage Rate: $16.00

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

We are AmericInn-- by Wyndham, Baymont-- by Wyndham, Days Inn-- by Wyndham, Dazzler-- by Wyndham, Dolce Hotels and Resorts-- by Wyndham, Esplendor-- Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham--, Howard Johnson-- by Wyndham, La Quinta-- Inns & Suites, Microtel by Wyndham--, Ramada Encore by Wyndham, Ramada Worldwide-- by Wyndham, Super 8-- by Wyndham, The Trademark Collection-- by Wyndham, Travelodge-- by Wyndham, TRYP by Wyndham--, Wingate by Wyndham--, Wyndham Garden--, Wyndham Grand-- and Wyndham Hotels and Resorts--.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: La Quinta by Wyndham Grand Junction - Airport, 2761 Crossroads Boulevard, Grand Junction, Colorado 81506
Employment Status: Full-time

Keywords: La Quinta by Wyndham Grand Junction - Airport, Grand Junction , Front Desk Supervisor, Other , Grand Junction, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Personal Care Provider
Description: ABOUT WHITCOMB TERRACE: Owned and operated by Aspen Valley Hospital AVH , Whitcomb Terrace Assisted Living residents are a part of the unique AVH healthcare family, which provides support services and (more...)
Company: Aspen Valley Hospital
Location: Basalt
Posted on: 04/13/2021

CDL A Truck Driver - Now Hiring!
Description: Setting the Standard of Excellence. We recently won our 8th Heil Award When you join Groendyke Transport, you stake your claim as one of the elite. Groendyke has set the standard of excellence in the (more...)
Company: Groendyke Transport
Location: Dove Creek
Posted on: 04/13/2021

CDL A Drivers Needed!
Description: Setting the Standard of Excellence. We recently won our 8th Heil Award When you join Groendyke Transport, you stake your claim as one of the elite. Groendyke has set the standard of excellence in the (more...)
Company: Groendyke Transport
Location: Dove Creek
Posted on: 04/13/2021


Now Hiring Nanny Needed For 1 Child
Description: We need a nanny for our 1 child in Crested
Company: Care.com
Location: Crested Butte
Posted on: 04/13/2021

Make up to $17/hour - Deliver with DoorDash - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: DoorDash
Location: De Beque
Posted on: 04/13/2021

Class A CDL Company Driver - 3 years of experience OTR- CDL-A Required
Description: GetTruckerJobs.com is recruiting experienced CDL-A drivers with a safe and clean record. We offer some of the best driving positions with a well-balanced life
Company: GetTruckerJobs.com
Location: Ridgway
Posted on: 04/13/2021

All Shifts
Description: Now Hiring 13.50/hour All Shifts Rifle Management Opportunities Free Meals Free Uniforms Flexible Schedules EOE We are an Equal Opportunity Employer
Company: Wendys
Location: Rifle
Posted on: 04/13/2021

Make up to $18/hour - Deliver with DoorDash - Start Delivering Today
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider (more...)
Company: Doordash
Location: Montrose
Posted on: 04/13/2021

PERSONAL BANKER (SAFE) 1 - Clifton
Description: Job DescriptionImportant Note: If you are selected to move forward in the process, next steps for this job may include an on-line assessment and a video screen. Please make sure your profile includes (more...)
Company: Wells Fargo
Location: Clifton
Posted on: 04/13/2021

CDL A Truck Driver
Description: Setting the Standard of Excellence. We recently won our 8th Heil Award When you join Groendyke Transport, you stake your claim as one of the elite. Groendyke has set the standard of excellence in the (more...)
Company: Groendyke Transport
Location: Mack
Posted on: 04/13/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Grand Junction RSS job feeds