Full-time (Mon-Fri), Days. Full benefits. Exellent Customer
Service skills required. Bi-Lingual (Spanish) preferred.
Under the general supervision of the Director and Chief
Technologist, this position is responsible for providing assistance
to the radiologic technologist in aiding them in acquiring
diagnostic images by transporting patients, assist with sterile
tray set up, chaperone technologists, mix oral contrasts and
administer to patients; restock supplies; makes copies and
digitizes exams and makes sure patients completes proper pre-exam
questionnaires. This position is responsible for the following
clerical duties: enter patient orders, get proper paperwork with
patient jacket to appropriate technologist, answers telephones and
directs to appropriate person; files films, jackets and reports;
checks films in and out; mailing files at patients request; prints
schedules; makes new jackets, edits incorrect orders, prints and/or
fax reports to physicians and other duties as need to assist
department run smoothly.
ESSENTIAL JOB DUTIES
Admits patients into the Radiologic RIS program timely and
Mails requested film and creates CD?s appropriately and timely
Implements correct charging procedures and monitors daily for
accurate charging. Assists in prioritization of any charge master
changes, corrections, updates or additions.
Go to person for any issues in Intelebrowser (PACS)
Project personnel for utilizing, maintaining, and educating
staff on the proper work flow of the LifeImaging system. This
person will keep up with all upgrades and emails that go out to
physicians and patients.
Attend all Webinars with LifeImaging.
Help market the department in new services provided
Outreach to Physicians every quarter
Update and process new policies in the Indidge program.
SERVICE EXCELLENCE/CUSTOMER SERVICE
Demonstrates purposeful service excellence through exceeding
patient and coworker expectations.
Represents the department/hospital as a dedicated, courteous,
and responsive employee
COMPLIANCE WITH RULES, REGULATIONS AND POLICIES
Records pertinent documentation in accordance with regulatory
requirements, professional standards and hospital policy.
Adheres to federal, state and hospital rules and regulations
concerning HIPAA privacy and security.
Follows Hospital compliance plan and policies, including the
Code of Conduct.
Participates in required training for compliance related
activities (HIPAA, Compliance, Patient Safety, TJC, etc.)
UNIT SPECIFIC DUTIES & RESPONSIBILITIES / DAY TO DAY
Reports any patient care, departmental, or safety concern to the
Director of supervisor as indicated. Participates in departmental
response for any care improvement opportunity or safety
Maintains work area in a clean and orderly condition, making
sure the room is properly supplied for radiology procedures.
Attends regularly scheduled staff meetings and is willing to
take on projects for the improvement of the department as
requested. Brings ideas to the department for improvement
Participates in departmental and organizational education as
requested. Assists with new staff orientation and mentoring as
Performs the duty of verifying images and pushing the images
from the ER US unit to the PACS system, for accurate dictation from
the ER physicians
Monthly-Verifying all CT/MRI/Timeout forms in Galactica/PACS
system and reporting this to the HEN project
Monthly-Graph all AVATAR scores and report this to the
Reaching out to RIA to get addendums completed
Takes care of the majority of patient complaint and following up
with the Director
Clinic Coordinator will be the centralized locater for all
equipment/personnel issues when the manager is away.
Demonstrates responsibility and accountability for own
professional decision making and professional growth.
Participates and contributes to departmental meetings and
POPULATION SPECIFIC CRITERIA
Demonstrates the ability to assess and interact with customers
of all ages, recognizing language and learning barriers, and
Able to state his/her duties during a code pink drill.
Patient Centered:is passionate about patient care, creating
positive impressions on a consistent basis and exceeding our
patients? expectations. Exhibits courtesy and sensitivity to the
needs of patients and their families, responds with a sense of
urgency to patient problems, anticipates patient requirements,
responds proactively and places the patient?s safety above all
Teamwork:works collaboratively with physicians and other staff
and assists whenever possible. He/she openly shares information,
provides feedback and participates in appropriate decision making
as part of a team of healthcare professionals. Hospital and
departmental objectives are placed ahead of individual agendas
Respect for Others:actively listens to others, takes other
opinions into account, and communicates openly and honestly. He/she
demonstrates respect for others by being timely with
communications, completion of tasks, and meeting attendance. The
employee is respectful of all physicians, colleagues, patients,
visitors, and other stakeholders
Accountability:takes responsibility for his/her actions, abides
by the hospital's guiding philosophies and policies, and follows
through on commitments and physician orders. He/she provides
complete and accurate information to the Physician and/or other
members of the work team. takes personal pride and ownership in the
quality of care and services provided to all internal and external
Integrity:is truthful, trustworthy, and principled. He/she
demonstrates character, conviction, and honest and ethical behavior
in all interactions with others. The employee's word can be
trusted. Behavior is consistent with these AVH Core Values
· 2-3 years of experience in related field preferred
KNOWLEDGE AND SKILL REQUIREMENTS
· Ability to concentrate and show attention to detail
· Relatively high degree of analytical abilities
· Strong interpersonal skills required
· Ability to work independently
· Ability to read and communicate effectively in English
required, spanished preferred
· Normal patient care environment with little exposure to
excessive noise, dust and temperature
· May be exposed to communicable diseases through normal or
careless performance of responsibilities
· May be exposed to mechanical dangers associated with
· May be exposed to stressful situations