This is full-time position (40 hrs per week) with excellent pay
and full benefits.
This is an afternoon / evening shift (11:30am to 8:00pm), five
days per week and does include weekend shifts.
Strong english skills are required.
Under supervision, assists with preparation and service of meals
to patients, staff, visitors and outside contracts. Position may
include assisting with: dishwashing, operating cash register,
taking food orders from patients over the phone prior to creating
those meals and delivering them to patient rooms.
ESSENTIAL JOB DUTIES Consistently maintains high standards of
personal hygiene, facility and equipment sanitation and cleanliness
in all work practices. Complies with department policies and
procedures, the local Health Department and Joint Commission
standards for safe food handling including: appropriate labeling
and dating of all foods, avoiding cross contamination, proper
temperature maintenance of all foods, consistent hand washing,
appropriate use of gloves and hair restraints. Performs daily
cleaning in all work areas (specifically the café front line and
dining room) by washing counters, tables, equipment, emptying
trash, picking up newspapers and so forth. Assures areas are
sanitized, clean and pleasing to customers. Maintains competency on
all equipment and departmental procedures. SERVICE
EXCELLENCE/CUSTOMER SERVICE Demonstrates purposeful service
excellence through exceeding patient and coworker expectations.
Represents the department/hospital as a dedicated, courteous, and
responsive employee COMPLIANCE WITH RULES, REGULATIONS AND POLICIES
Records pertinent documentation in accordance with regulatory
requirements, professional standards and hospital policy. Adheres
to federal, state and hospital rules and regulations concerning
HIPAA privacy and security. Follows Hospital compliance plan and
policies, including the Code of Conduct. Participates in required
training for compliance related activities (HIPAA, Compliance,
Patient Safety, TJC, etc.) UNIT SPECIFIC DUTIES & RESPONSIBILITIES
/ DAY TO DAY OPERATIONS Assists in patient meal service by
following room service policy and procedure. Checks diets according
to diet sheet and calls nurses station for clarification if needed.
Works to assist in meeting needs for modified diets and special
requests if able. Communicates menu needs to appropriate staff for
preparation. Accurately assembles cold food items for patients,
café salad bar, and outside contracts. Dishes and garnishes
desserts for quality presentation. Makes appetizing sandwiches and
assures salad bar is fresh and filled with a variety of items.
Assists with meal service including preparation of outside contract
meals, serving customers in the cafeteria, and preparing and
delivering trays when ordered through room service system. Handles
multiple tasks in the café to efficiently serve staff and visitors.
Cooks short orders on the grill, makes milkshakes and serves all
needs of the customer in the cafeteria. Prioritizes work to assure
smooth operation during busy meal times. Operates cash register
accurately and understands pertinent aspects of POS system
including setting up new accounts and applying payments. If
register goes down, knows how to re-boot and call IT for help if
needed. Counts cash in drawer and maintain adequate change. Assists
with catering preparation as instructed by the cook. Assists
dishwasher and takes responsibility for dishes in their absence.
Retrieves dirty tray cart from PCU, collects leftover staff and
patient trays, and carts from catering events to bring back to
kitchen for cleaning. Scrapes, sorts, stacks, loads and unloads
dishes from the dish machine to the proper place of storage. Safely
operates and maintains a variety of kitchen equipment including
ovens, grills, toasters, blenders, slicer, etc. Writes work orders
as needed, communicates problems to manager and others, and works
with engineering to assure follow-through on work orders. Performs
daily stocking of supplies to the kitchen, patient kitchenettes,
café front line and dining room. Consistently stocks each area
adequately for the next shift, working ahead if time permits.
Assists in putting away and rotating incoming stock. Assures stock
is put away during shift or within 24 hrs. PROFESSIONALISM
Demonstrates responsibility and accountability for own professional
decision making and professional growth. Participates and
contributes to departmental meetings and activities. POPULATION
SPECIFIC CRITERIA Demonstrates the ability to assess and interact
with customers of all ages, recognizing language and learning
barriers, and technology challenges.
* High School graduate or equivalent preferred
* Previous experience in a food service institution
KNOWLEDGE AND SKILL REQUIREMENTS
* Ability to concentrate and show attention to detail
* Relatively high degree of analytical abilities
* Strong interpersonal skills required
* Ability to work independently
* Ability to read and communicate effectively in English
* Normal patient care environment with little exposure to
excessive noise, dust and temperature
* May be exposed to communicable diseases through normal or
careless performance of responsibilities
* May be exposed to mechanical dangers associated with
* May be exposed to stressful situations
Previous work experience may or may not include (but not limited
to): Food service worker, waitress / waiter, bartender, bar back,
dishwasher, entry level food service, customer service, CNA, Diet
Aid, Diet Aide, Nutrional Services, Kitchen help, high school
graduate, busser, bussing tables, fast food worker, hostess, host,
food server, cook, sous chef, entry level healthcare positions,
catering server, catering cook.