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Field Service Manager

Company: Battelle Memorial Institute
Location: Grand Junction
Posted on: January 19, 2023

Job Description:

Battelle delivers when others cant. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clientswhether they are a multi-national corporation, a small start-up or a government agency.We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.Job SummaryWe are currently seeking a Field Service Manager to support the maintenance of security equipment for the Department of Homeland Security Transportation Security Administration (DHS - TSA). This position is a remote position but will require travel to the following locations:Bill and Hillary Clinton National Airport (LIT)Eppley Airfield (OMA)Phoenix Sky Harbor International Airport (PHX)Albuquerque International Sunport (ABQ)Tucson International Airport (TUS)Bismarck Airport (BIS)Colorado Springs Municipal Airport (COS)Hector International Airport (FAR)Denver International Airport (DEN)Tulsa International Airport (TUL)Grand Junction Regional Airport (GJT)Will Rogers World Airport (OKC)Boise Airport (BOI)Sioux Falls Regional Airport (FSD)Idaho Falls Regional Airport (IDA)Pierre Regional Airport (PIR)Indianapolis International Airport (IND)Austin Bergstrom International Airport (AUS)The Eastern Iowa Airport (CID)Dallas Love Field Airport (DAL)Des Moines International Airport (DSM)Dallas/Fort Worth International Airport (DFW)Wichita Dwight D. Eisenhower National Airport (ICT)El Paso International Airport (ELP)Detroit Metro Wayne County Airport (DTW)William P. Hobby Airport (HOU)Gerald R. Ford International Airport (GRR)Valley International Airport (HRL)Capital Region International Airport (LAN)George Bush Intercontinental Airport (IAH)Minneapolis St. Paul International Airport (MSP)Lubbock Preston Smith International Airport (LBB)Kansas City International Airport (MCI)San Antonio International Airport (SAT)St. Louis Lambert International Airport (STL)Green Bay Austin Straubel International Airport (GRB)Billings Logan International Airport (BIL)Dane County Regional Airport (MSN)Helena Regional Airport (HLN)General Mitchell International Airport (MKE)Missoula Montana Airport (MSO)The Field Service Technician Manager will be responsible for parts logistics, administration, maintenance of security equipment and managing staff within a specific region. Work involves most of the following:

  • Manage operation and maintenance, site support services, shipping receiving, stock, security, safety and environmental management of Government and Company property.
  • Provide leadership to staff within the designated region.
  • Prepare Government reports as required.
  • Perform all other position-related duties as assigned or requested.
  • Travel will be reimbursed at the government per-diem rates.ResponsibilitiesHiring, developing, and managing the performance of staff.Manage work schedule and staff assignments.Communicate with airport personnel.Prepare reports.Work at airport locations.Work on call, which includes airport off hours, nights and weekends.Key Qualifications
    • Associate degree with 7 years of experience managing a large field of service staff; or an equivalent combination of education and or experience in a related field.
    • Understand hardware and software .
    • Strong communication skills with the ability to interact with a multi-faceted team, including federal clients and vendors.
    • Ability to multitask under tight deadlines.
    • May be required to climb inside equipment, climb ladders, bend over, squat, and work in tight spaces or areas which are not environmentally controlled.
    • Ability to travel to client sites, up to 25%.
    • Successful completion of training after hire to receive OEM certifications or equivalent.
    • Eligibility and willingness to obtain a Secret Clearance and DHS Suitability.
    • Must be sole U.S. Citizen.Preferred QualificationsExperience with airport screening equipment, OEM certification.Benefits: Live an Extraordinary LifeWe care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.
      • Balance life through a compressed work schedule : Most of our team follows a flexible, compressed work schedule that allows for every other Friday offgiving you a dedicated day to accomplish things in your personal life without using vacation time.
      • Take time to recharge : You get paid time off to support work-life balance and keep motivated.
      • Prioritize wellness : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
      • Better together : Coverage for partners, gender-affirming care and health support, and family formation support.
      • Build your financial future : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
      • Advance your education : Tuition assistance is available to pursue higher education.
      • Flexible work arrangements : You have options for where you work and when you work.A Work Environment Where You SucceedFor brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanitys most pressing challenges and creating a safer, healthier and more secure world.You will have the opportunity to thrive in a culture that inspires you to:
        • Apply your talent to challenging and meaningful projects
        • Receive select funding to pursue ideas in scientific and technological discovery
        • Collaborate with world-class experts in an inclusive environment
        • Nurture and develop the next generation of scientific leaders
        • Give back to and improve our communitiesVaccinations & Safety ProtocolsBattelle may require employees, based on job duties, work location, and/or its clients requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws).Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle.The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.For more information about our other openings, please visit www.battelle.org/careers

Keywords: Battelle Memorial Institute, Grand Junction , Field Service Manager, IT / Software / Systems , Grand Junction, Colorado

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