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Computer Operator Grand Junction, CO

Company: United healthcare Group
Location: Grand Junction
Posted on: November 20, 2020

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work. (sm) As a Computer Operator, you will be tasked with monitoring and operating computer and peripheral equipment, review, analyze, and modify programming systems including encoding, testing, debugging and installing for large-scale computer systems. Additional responsibilities include evaluating system specifications, input/output processes, and working parameters for hardware/software compatibility. Positions in this function provide expertise in software systems programming, operating software applications, consulting on complex projects/existing applications, timely completion of scheduled jobs, and overall operating systems. Also includes overseeing environments, health and facilitation of high severity incidents to improve the state of service availability and continuity. Develop processes and activities that focus on restoring service after an incident occurs. Document all hardware, application, facility, etc. problems and take corrective action as required. Responsibilities * Work collaboratively with various individuals in the organization to provide system operator support in accordance with the Mission and Values of the company. * Respect confidentiality and maintain confidences as described in the UHG Employee Handbook and acknowledged through signature by all employees. The ability to maintain confidentiality is a critical and essential component of this position. * Ability to work independently on assigned shift. * Utilize precedents and established procedures to develop, organize and evaluate data to resolve problems. * Follow detailed and perhaps complex instructions to achieve results. Assistance is readily available from supervisor. * Plan, prepare and execute the Computer Operations Daily Production Schedule. Provide occasional support to the Business Analysts which may include record keeping, data entry and batch processing. Perform system shutdown and start up procedures. Ensure system is operational at designated time schedule for user access. * Supports corporate vendor relationships by coordinating data exchanges, resolving system issues, and communicating as needed. * Perform routine tasks to maintain computer equipment and associated peripherals. Load peripheral equipment media such as tapes and printer paper for operating runs. Observe peripheral equipment functionality and error messages displayed on system terminals to detect operational progress, faulty output, or system stoppage. Perform system maintenance tasks such as file saves and back-ups in accordance with operational schedule and procedures. * Troubleshoot failures in processes, basic connectivity issues, printer issues as outlined. * Operate printers and retrieve printed output for quality control, accuracy, and distribution as required. Monitors utilization of paper, forms and ribbons and other Data Center consumables, and re-orders as necessary. * Utilize electronic spreadsheet and database programs to input, update, and maintain data (e.g., daily activity logs). Generate daily, weekly, and monthly reports as necessary. * This position may require travel. Requires independent, reliable, flexible, and on-demand, transportation at the incumbent's expense for travel between various locations and timely arrival and departure from various locations. If the employee chooses to satisfy this requirement by driving a vehicle, the employee must meet the requirements for Colorado licensure and company requirements for liability insurance coverage. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications * High School Diploma/GED * Minimum of 3 years of related progressive Computer Operator experience. * Ability to work a flexible schedule including before and after core business hours and occasional evenings and weekends. * You will be asked to perform this role in an office setting or other company location * Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response ( i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. Physical and Mental Requirements * Ability to execute regular, reliable, and predictable performance of the essential functions of this job through a consistent ability to be physically and mentally present at the assigned work location, at the prescribed time, with the prescribed tools and with the availability necessary to successfully complete the essential duties described herein. * Ability to handle and manage stress associated with the performance of job duties. * Ability to appropriately interact with, and get along with others including supervisors, coworkers, customers and other stakeholders. * Ability to work collaboratively with others as set forth in the job description. * Ability to accurately and timely follow directions of supervisors. * Ability to effectively speak, understand and be understood, and communicate in English. Ability to hear adequately on the phone, in person and in group settings. * Ability to work in front of a computer screen and keyboard, sitting and/or standing up to 8-10 hours per day (possibly longer if required). * Ability to see computer screen and work papers. * Ability to access, research and interpret information from a variety of media (e.g., computer screen, projected images, printed material) and individuals. * Ability to work in normal office environment conditions and with various office equipment (e.g., computer, keyboard, mouse, calculator, copier, printer, fax, scanner, telephone). * Ability to move to access various offices and a wide variety of meeting settings. * Ability to perform a variety of tasks that involve standing, walking, sitting, stooping, kneeling, bending and twisting, occasionally climbing stairs or using an elevator, possibly reaching chest high and overhead for materials. * Ability to lift, carry, and/or move materials or other items, in accordance with NIOSH Lifting Index and Guidelines. This specific job requires the ability to lift 50 lbs. to waist height frequently. * Ability to lift, carry, and/or move equipment, furniture, boxes, or other items, in accordance with NIOSH Lifting Index and Guidelines. Ability to use dolly or other lift assistant for oversized items and items over 50 lbs. This specific job requires the ability to move 50 lbs. frequently. UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: * Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 * Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time * Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices * Fully cover the COVID-19 healthcare costs for our employees * Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities: click here. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our COVID-19 Resources Page: click here. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: UnitedHealthcare, UHG, UHC, Computer Operator, Systems Administration, IT, Grand Junction, CO, Colorado, hiring immediately Job Details * Requisition Number * Job Title Computer Operator - Grand Junction, CO * Job Family Technology * Business Segment Community and State Job Location Information * Grand Junction, CO United States North America Additional Job Detail Information * Employee Status Regular * Schedule Full-time * Job Level Individual Contributor * Shift Flex Time * Travel No * Telecommuter Position No * Overtime Status Non-exempt

Keywords: United healthcare Group, Grand Junction , Computer Operator Grand Junction, CO, IT / Software / Systems , Grand Junction, Colorado

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