Hotel Intern
Company: Doubletree - Grand Junction
Location: Grand Junction
Posted on: May 14, 2022
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Job Description:
PURPOSE
The purpose of a HOTEL INTERN position is to assist and train in
the Hotel Operations area of the property. The intern will shadow
and assist current Hotel Operations employees in the various
day-to-day duties and tasks. Interns will participate in Hotel
Operations activities and work on Hotel Operations programs. All
duties are to be performed in accordance with departmental and
property policies, practices, and procedures. Areas of Exposer and
Development (includes but is not limited to the following):
Management will be developing the intern in the following
areas:
-Policy, Procedures, Operations Discussion
-Front Desk
-Reservation
-Night Audit
-Bell Service
-Room Attendant
-Houseman
-Laundry
-Restaurant
-Sales
-Catering
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Create incident reports for guest injuries / issues when
required.
-Answer all calls within three (3) rings. All calls are to be
answered in a "scripted" manner.
-Resolve guest complaints.
-Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential duties of
the position.
What to Expect
-Be part of a cohesive team with opportunities to build a
successful career.
-Have the opportunity to engage in diverse and challenging
work.
-Derive a sense of pride in work well done.
-Be recognized for excellence.
Our company does not discriminate against its associates or
applicants because of race, color, religion, sex, pregnancy,
national origin, ancestry, age, marital status, sexual orientation,
veteran status, physical or mental disability or medical condition.
Equal employment opportunity will be extended to all persons in all
aspects of the employer-associate relationships, including
recruitment, hiring, advancement, compensation, benefits, training,
promotion, transfer, discipline, layoff, recall and termination.
Every reasonable accommodation will be made for disabled
associates.
Resumes and applications for employment will be evaluated on the
basis of qualifications to meet the requirements of the position
and ability to perform the requirements of the position.
Keywords: Doubletree - Grand Junction, Grand Junction , Hotel Intern, Hospitality & Tourism , Grand Junction, Colorado
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