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Secretary - Family Practice*

Company: SCL Health
Location: Grand Junction
Posted on: September 8, 2019

Job Description:

YOU.



You bring your body, mind, heart and spirit to your work as a Clinic Secretary.



You know how to move fast. You know how to stay organized. You know how to have fun.



Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.



US.



SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado, Montana and Wyoming, we offer a wide variety of primary and specialty care services.



Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.



WE.



Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.



Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.



Were proud of what we know, which includes how much there is to learn.



YOUR DAY.



As a Clinic Secretary you need to know how to:



* Be responsible for accurate scheduling and registration in Epic and or ECW. Schedule patients appropriately, to meet provider needs as directed by clinic supervisor. Cancel and reschedule appointments timely, help supervisor track no-shows and work to back fill daily schedule to ensure full clinic volumes.

* Maintain quality Master Patient Index by verifying patients active in our systems, reducing duplicate MPIs.

* Assist supervisor with monthly audits when applicable.

* Answer phone calls, process messages appropriately through QHN, Epic/ECW following office protocols in forwarding to the triage nurse.

* Be responsible for the flow of patients into the clinic, including: preparation and mailing of new patient letters daily, processing of patients who present at the front desk, answering questions and obtaining appropriate paperwork.

* Collect all co-payments as the patients check out, including processing credit card payments as needed. Reconcile encounter forms with patient lists. Prepare daily deposits after balancing cash drawer. Ensure all encounter forms and Medicare precepting sheets are properly filled out and signed. Ensure that all self-pay patients have financial qualification forms completed.

* When patient presents at check out, process all medication reconciliation forms and referral forms. Reconcile referrals to ensure the patients attended their referral appointments.

* Maintain clear documentation on accounts for needed follow up based on scheduling/registration procedure check-off process.

* Notify Supervisor of any discrepancies in clinic procedure protocols.

* Review work queues to ensure daily errors are resolved by the end of each work shift.

* Maintain cohesive relationships with clinical departments, Physicians and Physician Office staff to ensure seamless work flow within the departments.

* Remain flexible in scheduling to meet department and organizational needs to accommodate the registration/scheduling process.

* Ensure MSP questionnaires are completed at each applicable registration in a timely and complete manner.

* Complete assigned special projects, i.e.: processing paperwork for DME companies, QA, chart reviews, assembly of new charts, etc. as needed.



YOUR EXPERIENCE.



We hire people, not resumes. But we also expect excellence, which is why we require:



* High School Diploma or equivalent, required

* Medical Terminology education/knowledge, required

* Strong communication and computer skills, required

* Ability to withstand stress in a high-activity area, required

* At least three to six (3-6) months of experience in a healthcare setting or related industry, preferred

* Previous insurance knowledge, preferred



YOUR NEXT MOVE.



Now that you know more about being a Clinic Secretary on our team we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.



Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities

Keywords: SCL Health, Grand Junction , Secretary - Family Practice*, Administration, Clerical , Grand Junction, Colorado

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